June 14, 2023

Wonderful. Thanks so much!

The girls mentioned to me how much they enjoyed their training session with you yesterday. Thanks for being so informative, helpful, & supportive in this new scary venture for our team. It’s always hard when you have a steep learning curve but they felt so supported yesterday.

Thank you for that!

Sincerely,
Trishia Hadley
False River Veterinary Clinic
615 Hospital Road
New Roads, LA 70760
(225) 618-2202

October 18, 2022

Brittney,
Thanks for helping us today. I am sorry I don't typically see my emails until after work however I know that you did help our team out today to keep us up and running!

Thank you very much as your customer service has been excellent for us and the sensors have been very easy to adapt to our program!

Dr. Molly Angel

July 28, 2022

I just want to say THANK YOU, THANK YOU, THANK YOU!

We were able to do all of our scheduled dental procedures today! The sensor arrived as promised and the training Samantha received this morning was fantastic. The software takes amazing radiographs – so much better than what we had. I appreciate the hoops you jumped through to get us up and running today!

Pam Welch
Sugar House Veterinary Hospital

March 21, 2022

To whom it may concern,

My name is Dr. Patrick Owen and I am one of the owners of a veterinary practice in Fort Lupton, Colorado.

We currently use Idexx Cornerstone vet software and recently purchased a dental radiography system from Dental Focus. The system has been working well and Mr. Burrows has done an excellent job with integrating our images into Cornerstone and has been very helpful whenever we have called with questions or concerns.

I would highly recommend Dental Focus to anyone thinking of purchasing a dental radiography system.

Sincerely,
Dr. Patrick Owen

Fort Lupton, Colorado

January 6, 2021

I just want to say thank you for all the amazing customer support over the years.

Your tech support guy called us back on Sunday night and was awesome! Would love to send him a gift card or something.

Thanks again
Dr. Kecia Valdez

January 22, 2020

Hello,
I would like to compliment Brittany for providing us with great customer service in helping with technical issues with our Sopro software. She was professional, courteous and very knowledgeable.

It's greatly appreciated.

Fred Cohen, DVM
Westview Animal Hospital

October 26, 2021

Hi Jim,

I just wanted to let you know how awesome Bill Burrows was to work with today. I had an issue with my Sopix dental system and he walked me through fixing it. He was patient and kind with this technically challenged vet!

Thank you so much for having such a great support system for us.

Julie Miles
Compassionate Care Animal Hospital

The best person to buy this equipment from is Jim Merritt. He has the best customer service and will help training your staff with anything they need.

Very satisfied. Excellent diagnostic quality. Excellent customer service.

Peter Levin

VMD, Ludwigs Veterinary Hospital

Since we purchased our Sensor unit about 3 1/2 years ago, we have had to call to get help with a problem on several occasions, most of the time with a pet under general anesthesia. We have never been referred to Acteon. Your staff has always answered quickly, and the problem resolved within a very few minutes.

You can’t imagine how important this is to us, while we have a patient under anesthesia!

I appreciate the culture of assistance that you have built, and you exemplify in your business, Jim

Dr. James Perkins

DVM, Pollock Pines Veterinary Hospital

I am going away from my mobile practice, and actually going to be setting up a building of my own, Veterinary Dentistry & Oral Surgery of Ohio in Columbus. The main driving force for that is actually the VetCAT.

I feel very, very passionately about having cone beam CT on-site and that was a huge reason why I wanted to be in my own facility.

Dr. Jamie Berning

DVM, Dip AVDC, Veterinary Dentistry & Oral Surgery of Ohio Columbus, OH

Dental Focus simply wanted every detail covered and wanted us to be successful. From the right equipment to installation to training – they were truly interested in a perfect experience.

David Wright

DVM, The Pet Hospitals

We are enjoying the sensor, and returning the Progeny sensor.

It was very easy to learn the software, and it has cut down on the number of retakes needed to get good exposure and positioning, especially with our feline patients. We have had contact with tech support twice, and both times our technician (same one both times) was very helpful and resolved our questions speedily.

Lisa Hoffman

DVM, Hoffman Animal Hospital

I could not believe the difference in quality over our old system in terms of detail. Cats, which our technicians used to hate to have to do because of the difficulties of shooting around the zygomatic arch, are now a breeze.

Jim has been a pleasure to work with and has been very helpful.

Kirk Carroll

DVM, East Lincoln Animal Hospital